康樂及文化服務
Facilities Officer (5 days work)
The Amercian Club
发布日期: 2026-01-27
全職
工作地区: Tai Tam
長工
工作职责
Assist the Senior Facilities Manager to:-
- Respond to the Club inquires and concerns. Ensure timely and quality service delivery to the club. Follow up with other departments to ensure customer satisfaction
- Oversee the operation with the team to ensure maintenance, housekeeping, security, valet, gardener and linen service are delivered in compliance with the Service-Level Agreement (SLA) and Standard Operation Procedure (SOP) to achieve the Key Performance Index (KPI) targets
- Conduct regular inspections to ensure the operation is in alignment with company standards
- Assist in the preparation of annual facilities budget, forecasts and contracts
- Review and maintain service reports and agreements and manage external contractors and vendors
- Monitor the planned preventive maintenance programme
- Implement company policy, guidelines to ensure the facilities services are in normal
- Maintain the work order system. Assign and communicate work orders to multiple technicians and assists management in resolving problems
- Process invoices and related administration work
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